EXCLUSIVELY HEDGEHOGS CATALOG

                                                                                                                                                                                                               HOW TO ORDER          

 

WE ACCEPT VISA, M/C, AMERICAN EXPRESS, DISCOVER AND PAYPAL.

 Credit or debit card through PayPal 

 

SHIPPING CHARGES

    WE DO OUR BEST IN PACKING YOUR ITEMS SO THEY ARRIVE SAFELY. HOWEVER, IN THE EVENT SOMETHING ARRIVES BROKEN, PLEASE CONTACT US RIGHT AWAY. SAVE ALL BOXES, PACKING MATERIAL AND LABELS. WE WILL CONTACT THE APPROPRIATE SHIPPING COMPANY AND MAKE ARRANGEMENTS FOR A REFUND IF NECESSARY. LET US CONTACT THEM SO WE CAN TAKE CARE OF THE MATTER PERSONALLY.

 

SHIPPING COULD RUN HIGHER IF THERE ARE HEAVIER ITEMS. THIS EXTRA CHARGE WILL BE  ON YOUR E-MAIL RECEIPT.

NOTE: IN SOME CASES THE COST OF SHIPPING FOR FOOD AND HEAVIER ITEMS COULD BE HIGHER THAN THE ESTIMATED COST IN THE SYSTEM. THIS CAN HAPPEN WHEN THE ORDERING SYSTEM CALCULATES AN AVERAGE FOR SHIPPING. IN THIS CASE WE WILL HAVE TO ADD ADDITIONAL SHIPPING CHARGES TO YOUR ORDER. THIS EXTRA CHARGE WOULD ONLY OCCUR IF THE SHIPPING COST IS MORE THAN THE ESTIMATED COST OF YOUR ORDER. FOR EXAMPLE, $7.95 ESTIMATED BUT ACCRUAL SHIPPING IS $10.95. YOU WILL SEE THE AMOUNT OF THE SHIPPING CHARGED ENTERED BY THE SYSTEM ON YOUR PURCHASE ORDER RECEIPT. HIGHER SHIPPED CHARGES DO NOT HAPPEN VERY OFTEN.  FOR EXAMPLE, IF YOU ARE IN A HIGHER FREIGHT ZONE AND YOUR ORDER IS HEAVIER THAN THE SYSTEM HAS CALCULATED, YOUR ORDER COULD BE ONE TO THREE DOLLARS HIGHER THAN THE NORMAL FREIGHT COST. THE SHIPPING CAN ALSO BE HIGHER IF THE FEDEX DELIVERY IS IN A RURAL ZONE.

MOST OF OUR SMALL ORDERS THAT WEIGH 1 POUND OR LESS WITH BE SHIPPED OUT VIA  PRIORITY MAIL AT NO EXTRA CHARGE.

$0.01 TO  $6.94 =   $6.95

$6.95 TO $11.49 = $7.50

$11.50 TO $18.94 = $8.50

$18.95 TO $24.95 = $9.50

$24.95 TO $29.94 = $10.00

$29.95 TO $37.99 = $10.95

$38.00 TO $42.99 = $11.95

$43.00 TO $49.99 = $12.95  

$50.00 TO $62.49 = $13.95

$62.50 TO $74.99 = $14.95

$75.00 TO $88.99 = $15.95

$89.00 TO $99.99 = $16.95

$100.00 TO $124.99 = $17.95

$125.00 TO $138.99 = $18.95

$139.00 TO $149.99 = $19.95

$150.00 TO $161.49 = $21.95

$162.50 TO $174.99 = $22.95

$175.00 TO $181.99 = $24.95

$182.00 TO $199.99 = $26.95

$200.00 TO $211.99 = $27.95

$212.00 TO $224.99 = $29.95

$225.00 TO $234.99 = $33.00

$235.00 TO $249.99 = $36.00

$250.00 TO $274.99 = $38.00

$275.00 TO $298.99 = $40.00

$299.00 TO $324.99 = $43.00

$325.00 TO $349.99 = $45.00

$350.00 TO $399.99 = $55.00

$400.00 AND UP WILL BE CALCULATED ON WEIGHT AND VALUE AND CHARGED TO YOUR CREDIT CARD.

ORDERS OVER $1500.00 = $200.00 AND UP. THESE ORDERS MAY BE SHIPPED FEDEX EXPRESS.

0-6.95;11.50-8.00;18.95-9.00;24.95-9.50;29.95-10.50;38.00-11.95;43.00-12.95;50.00-13.95;62.50-14.95;75.00-15.95;89.00-16.95;100.00-17.95;125.00-18.95;139.00-19.95;150.00-21.95;162.50-22.95;175.00-24.00;182.00-26.95;200.00-27.95;212.00-29.95;225.00-33.00;235.00-36.00;250.00-38.00;275.00-40.00;299.00-43.00;325.00-45.00;350.00-55.00"

NOTE: THE SHIPPING FOR THE FOOD IS BASED ON WEIGHT AND NOT ON THE RATE SCALE.

2 POUNDS PACKAGES OF ANY FOOD HAS $2.00 ADDED TO THE RATE SCALE

5 POUNDS PACKAGES OF ANY FOOD HAS $3.00 ADDED TO THE RATE SCALE

10 POUNDS PACKAGES OF ANY FOOD  HAS $4.00 ADDED TO THE RATE SCALE

   

 

NOTES ABOUT SECURITY

THIS IS THE INFORMATION THAT YOU WILL SEE AS YOU COMPLETE THE CHECKOUT FORM. YOU WILL KNOW THAT ALL OF YOUR INFORMATION IS VERY SAFELY PROTECTED AND SECURED WITH THE LATEST SSL ENCRYPTED SECURITY. WE DO NOT SHARE ANY OF YOUR INFORMATION WITH ANYONE OR ANY COMPANY.

Security Note:This order system uses the latest SSL Encrypted Security. Therefore, you can be assured that all information on this page will be sent safely.

 

HACKER SAFE certified sites prevent over 99.9% of hacker crime.   Secure Site

 

INFORMATION ABOUT SHIPPING:

 

 ALL SHIPPING WILL GO USPS.

SOME ITEMS MAY BE VERY LIGHT {UNDER A POUND} AND CAN GO BY PRIORITY MAIL WITH NO EXTRA CHARGE. IF YOU WANT YOUR PACKAGE SHIPPED  2 DAY FEDEX OR OVERNIGHT PLEASE LET US KNOW. IT CAN BE VERY EXPENSIVE  DEPENDING ON THE SHIPPING COMPANY. THERE WILL BE AN EXTRA CHARGE FOR THIS SERVICE.

 ALASKA, HAWAII AND FOREIGN SHIPPING NOTES

ALL SHIPMENTS GOING TO ALASKA, HAWAII AND OUT OF THE USA WILL HAVE ADDITIONAL CHARGES ADDED TO THE CHARGES FROM THE RATE CALCULATIONS USED ON THE ORDER PAGE.  WHEN YOU ARE FILLING OUT THE FOREIGN ADDRESS AREA, JUST LEAVE THE STATE ON ALABAMA AND FILL OUT THE REST OF THE ADDRESS AS NORMAL. BE SURE TO PUT YOUR ZIP CODE AND PHONE NUMBER IN.

 

NOTES ABOUT THE ORDER FORM:

YOU MUST BE SURE TO PUT THE ADDRESS AND PHONE NUMBER THAT THE CREDIT CARD COMPANY HAS ON FILE. THIS IS A VERY SECURE SYSTEM AND IF YOU HAVE MOVED OR CHANGE PHONE NUMBERS RECENTLY, YOUR CREDIT CARD COMPANY MAY NOT HAVE YOUR INFORMATION IN THEIR SYSTEM YET. YOU THEN MUST USE YOUR OLD ADDRESS UNTIL THEY CHANGE IT IN THEIR SYSTEM. BE SURE TO PUT THE BILLING INFORMATION AND THE SHIPPING INFORMATION BOTH IF THEY ARE DIFFERENT.

SERVICES:

WE CAN SEND OUT YOUR HOLIDAY PACKAGES FOR YOU. WE DO HAVE GIFT WRAPPING SERVICES FOR YOUR CONVENIENCE. WE CAN WRAP ANY ITEM THAT YOU ORDER. GIFT WRAPPING CHARGES WILL BE AS FOLLOWS. THE GIFT WRAPPING SERVICE WILL BE ON THE PERSONAL ITEMS PAGE AND ON THE UNIQUE ITEMS PAGE.

PRODUCT RETURN POLICY:

WE WILL BE GLAD TO TAKE PRODUCT BACK FOR EXCHANGE AND GIVE WEB SITE CREDIT FOR NEW PRODUCTS. CUSTOMERS WILL BE RESPONSIBLE FOR THE SHIPPING CHARGES TO RETURN THE ITEM OR ITEMS AND WILL BE CHARGE SHIPPING ON THE NEW PRODUCT ORDER. IN SOME CASES WE WILL TAKE RETURNS BUT THERE WILL BE A 20% RESTOCKING CHARGE. THAT CHARGE WILL BE DEDUCTED FROM THE RETURNED ITEMS CREDIT.

DAMAGED PRODUCTS:

 IF YOUR ORDER IS SHIPPED VIA US MAIL, IT WILL NOT HAVE INSURANCE BUT YOU MAY PURCHASE INSURANCE ON YOUR ITEM OR ITEMS. JUST LEAVE INSTRUCTIONS ON YOUR ORDER FORM AND WE WILL ADD THE COST OF INSURANCE TO YOUR CREDIT CARD UPON SHIPPING. US MAIL INSURANCE IS $1.30 TO $49.99 AND $2.20 AFTER THAT AND TO $100.00. FOR ORDER OVER $100.00 PLEASE ASK. ORDERS SHIPPED FEDEX HAVE INSURANCE INCLUDED.

HOW TO REACH US

 

PLEASE EMAIL TO:     hedgehogsr4u@gmail.com  (EMAIL IS FASTEST WAY TO REACH US)

OR     AT:   503-489-5450

OR MAIL TO:  EXCLUSIVELY HEDGEHOGS

                                                400 SE 16th Circle

                                                Troutdale, Or    97060

THANK YOU SO MUCH AND HAVE A GREAT DAY.

 

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